Services

Our services begin with arranging your transport, and end only after you’ve shared your feedback. From finding the hotel of your dreams, coordinating local guides, mapping out excursions, finding special events you won’t want to miss, and saving you from inevitable mishaps along the way, we’re your peace of mind.

Some trips are involved; whittled down to the minute. Others are a day at the beach, literally. We’re here to hold your hand only as little or as much as you need.

Let Us Make The Most of Your Time Off:

  • Exploratory, Exotic, and Adventure Travel
  • Safaris
  • Family/Multigenerational Vacations
  • Luxury Hotels and Villas
  • Luxury and Expedition Cruises

How We Work

In an era saturated with automated responses and anonymity, Rapture Travels designs each trip by establishing a personal connection with our clients.

Let’s talk. We break open the dialogue to collaboratively tailor your trip to meet your travel preferences, needs, and surpass your expectations.
We’ve taken notes, and now we can piece your dream trip together, detail by detail.
Before you take flight, we make sure all the details are confirmed, understood, and finalized. No grey areas; a digital or analog paper trail has you on track, every step of the way.
Soak it in. Now is the time to revel in your #stateofrapture.
While you’re on your great adventure, we’ll reach out to see if there is anything else we can do to make your voyage any smoother. Off the grid in pure bliss? Wait ‘til your return to share any feedback, discoveries, and stories!

Service Fees

Hotel Only*

$50/person

Current Clients Only

Hotel, Tour, & Cruise Bookings.

Know exactly what you want? Let us take this off your to do list and add in our VIP perks while we’re at it.

This is what we call a win-win!

Cruise or Tour Only
$50/person

 

Multi-destination or cruise line research

Custom Itinerary Design

starting at $375

 

Multi-destination research

or

Customized travel itinerary, domestic or international.

Upon receiving your client form and once we understand the full scope of work, we will quote the design and management fee for your trip request. The below fee structure is based on a per trip basis. Fees may fluctuate based on number of travelers.

What’s Included:

    • 100% custom tailored trip based on your individual interests and budget
    • Consultation with deciding on destination(s), lodging, transportation and local activities
    • Research and trip planning, implementing a collective of vetted resources
    • Negotiations with tour operators and vendors
    • Booking and reconfirmation of all travel components
    • Virtuoso and preferred partner pricing and amenities
    • Full access via phone and/or e-mail to your Luxury Travel Advisor and/or their ground partners
    • Peace of mind while traveling with 24/7 back-up assistance available

*above is not included for Hotel Only bookings

Additional Fees

  • Concierge Services: $150/hour
  • Airline ticketing and management
    • $50/ticket domestic
    • $100 /ticket international
  • Voluntary changes (within 6 week of travel): $100/change
  • Expedited Planning Fee (with travel in next 60 days): $200 surcharge
  • Booking for Holiday season requested after July 1: $200 surcharge
  • Groups greater than 6 travelers: Surcharge applies. Please speak to your trusted advisor.
  • Cancellation, rebooking & postponement policies: Please speak to your trusted advisor.

All fees charged for services by Rapture Travels are non-refundable. For all other partners involved in your trip (hotels, guides, cruise lines, etc.) you are responsible to adhere to their individual cancellation policies which we outline in our quotes. We highly suggest protecting your investment with travel insurance to help protect you from the unexpected. Rapture Travels reserves the right to modify these fees at any time.

 

Testimonials

"We had a great experience working with Shelley! From organizing our plane tickets to our hotels and tours she took care of everything and it was all awesome. Our hotel in Sydney was lovely (with a great upgrade) and the villa she booked for us in Port Douglas was mind-blowingly gorgeous. The tours she arranged based on our wishlist were perfect. Also super helpful was the Axus app that included our complete itinerary - everything I needed to know in the palm of my hand. For years we have done all of our own travel planning and using an agent seemed like something that my parents generation would do. I have now seen the light and we will have Shelley planning trips for us from now on!"

-Coco

"I can’t say enough good things about working with Shelley. I told her a general idea of what we wanted on our Italian trip. She then booked us the trip of a lifetime. She was very communicative and answered all emails quickly. She booked us hotels, drivers, guides, trains, restaurants. She found things for us that we never would have found of thought of ourselves. We had no lines for any museum or site we visited - instead we had wonderful guides booked by Shelley. I look forward to plannig future trips with her and recommend her 100%."

-MEMJ

"Shelley is an incredible travel advisor! She curated a phenomenal vacation experience for us from start to finish. She clearly understood what we wanted, brought great suggestions to the table and thoughtfully guided us as we made our decisions. Shelley is extremely professional, highly efficient, detail-oriented, and she clearly appreciates the important niceties that help ensure a smooth, relaxing, stress-free travel experience. I'm so grateful to have had her involved in our planning process and I've already recommended her to several friends. I will undoubtedly involve Shelley with our next big trip!"

-Regan & Ben

"Shelly was extremely knowledgeable about the region to which we were traveling (South Africa). She not only helped me plan the trip, but also helped facilitate the planning of our wedding. We absolutely loved every hotel we stayed at and restaurant we ate at! Our guides were friendly and nice to be with, overall it was an absolutely incredible experience. We will definitely work with Shelley again, as well as recommend her services to friends!"

-Renee

"Working with Shelley Rapp was great. She took the time to understand our travel preferences and then planned an incredible trip of a lifetime for us. Shelley always made herself available to answer any questions we had about the trip and all relevant details. Her response to every question was thorough and immediate. When we were traveling, Shelley checked in multiple times to make sure our adventure was going as planned and that we were happy. Every detail of our trip was well thought out and ensured smooth transfers and zero stress. Shelley has visited many of the places we are interested in exploring and that makes her an invaluable resource in the planning process. We plan on using Shelley to book all of our future adventure and exotic travel and recommend her to all of our friends."

-Anita

an independent affiliate of Brownell

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